Claiming a case
To claim a case you will need the NHBC policy number and the activation code which you may have been sent by your builder
Please add the email address that you wish to use with the portal (or that you have used with it previously)
You will also need to enter the number shown in the graphic into the box below to confirm that you are a valid user. If you cannot see what that says click Refresh for a new number
Once you have entered all the details required click Request access to continue.